Last Updated: 19-11-2025

Who We Are

Duogame (“we,” “us,” or “our”) operates the website https://duogame.store (the “Site”). We are dedicated to providing high-quality e-commerce products and services. These Terms of Service outline the rules and conditions governing your use of our Site.

Acceptance of Terms

By accessing or using our Site, you agree to comply with these Terms of Service.
If you do not agree with these terms, please do not use the Site.

We may modify these terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

License to Use Our Site

We grant you a limited, revocable, non-exclusive, and non-transferable license to access and use our Site for personal, non-commercial purposes, provided you comply with these Terms.

Definitions

For clarity, the following definitions apply:

  • Cookie: A small piece of data stored by your browser to identify your device, support analytics, and remember preferences.

  • Company: “Duogame,” located at 18 Kerkeri Cl, Isabella Plains ACT 2905, Australia.

  • Country: Australia.

  • Device: Any internet-capable device used to access the Site (e.g., phone, tablet, computer).

  • Service: All services provided by Duogame as described on the Site.

  • Third-party Service: Advertisers, partners, and service providers that may offer content or services linked to our Site.

  • Website: The Duogame website, accessible at https://duogame.store.

  • You: Any user or entity accessing the Site or using Duogame services.

User Responsibilities

By using our Site, you agree to:

  • Provide accurate, current, and complete account or order information.

  • Maintain the confidentiality of your account login details.

  • Notify us immediately of any unauthorized account access.

  • Accept responsibility for all activities that occur under your account.

Restrictions

You agree not to:

  • Sell, sublicense, rent, lease, distribute, or commercially exploit any part of the Site.

  • Modify, reverse engineer, decompile, or attempt to extract source code from the Site.

  • Remove or alter any copyright, trademark, or proprietary notices on the Site.

Information We Collect

We may collect personal data when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

Types of Information Collected

  • Personal Identification Information: Name, email address, physical address, phone number.

  • Payment Information: Credit card details (processed securely by third-party payment processors; not stored by us).

  • Non-Personal Information: Browser type, device type, IP address, pages visited, duration of visits, and usage data.

Return and Refund Policy

If you are unsatisfied with your purchase, please contact us at contact@duogame.store within 30 days of receiving your order.
Returned products must be in original condition and packaging to qualify for a refund or exchange.

Limitation of Liability

To the fullest extent permitted by law, Duogame shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased from it.

Indemnification

You agree to indemnify and hold harmless Duogame, its employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Site or violations of these Terms.

Your Suggestions

Any suggestions, feedback, or improvements submitted to Duogame become our exclusive property.
We may use, modify, or publish them without credit or compensation to you.

Your Consent

By using the Site, creating an account, or making a purchase, you consent to these Terms of Service.

Links to Other Websites

Our Site may contain links to third-party websites that are not operated by Duogame.
We are not responsible for the content, accuracy, or policies of those external sites.
Your interaction with third-party websites is governed by their own terms and policies.

Cookies

Duogame uses cookies to enhance your browsing experience. Cookies help remember login details, preferences, and usage analytics.
Disabling cookies in your browser may affect the site’s functionality.

We do not store personal information in cookies.

Changes to These Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
We encourage you to review these terms periodically.

Contact Us

If you have any questions about these Terms of Service, you may contact us at:

Email: contact@duogame.store
Phone: +61 2 6292 7223
Address: 18 Kerkeri Cl, Isabella Plains ACT 2905, Australia